Privacy policy - Best Handling Technology GmbH

In the following, we will inform you about the type, scope and purpose of the processing of personal data by our company in accordance with the legal requirements of data protection law (in particular in accordance with BDSG n.F. and the European General Data Protection Regulation 'DS-GVO'). This data protection declaration also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 GDPR.

Responsible for the website

Our responsible person (hereinafter "responsible person") within the meaning of Art. 4 no. 7 GDPR is:

Best Handling Technology GmbH

Ludwig-Rinn-Straße 10

D - 35452 Heuchelheim

Managing Director Mr. Winfried Kaiser

Tel.: + 49 (0)641 132 70 863

Fax: + 49 (0)641 132 70 865

E-Mail: winfried.kaiser@besthandlingtechnology.com

www.besthandlingtechnology.com

Types of data, purposes of processing and categories of data subjects

In the following we will inform you about the type, scope and purpose of the collection, processing and use of personal data.

1. Types of data we process

Inventory data (name, address, etc.), contact details (telephone number, email, fax, etc.), contract data (subject of the contract, duration, etc.),

2. Purposes of processing according to Art. 13 Para. 1 c) GDPR

Processing of contracts, fulfilling contractual obligations, designing the website in a user-friendly manner, marketing / sales / advertising, customer service and customer care, handling contact inquiries,

3. Categories of data subjects according to Art. 13 Para. 1 e) GDPR

Customers, prospects.

The data subjects are collectively referred to as "users".

In the context of a contact request (Art. 6 Para. 1 lit. a, b EU-DS-GVO), which can be made by email or by requesting a callback, we collect and process the following data:

1. Salutation, surname, first name

2. Contact details

3. Company

4. Telephone / fax / email

5. Department / Title

6. Country

7. Function (voluntary)

8. Website (voluntary)

9. Interests (voluntary)

10. Desired contact (voluntary)

11th position (voluntary)

12. Information on wishes and interests (voluntary)

In the case of online applications (Art. 6 Para. 1 lit. a, b EU-DS-GVO) we collect and process the following data:

• Your master data (e.g. surname, first name, name additions, date of birth, nationality, possibly title)

• Contact details (address, telephone number, email address)

• If applicable, work permit / residence permit

• Qualification and training data (e.g. curriculum vitae, certificates, knowledge)

• Further (voluntary) information such as B. Earliest entry date, regional mobility

• Information on how you became aware of the position

Legal basis for processing personal data

In the following we will inform you about the legal basis for the processing of personal data:

If we have obtained your consent for the processing of personal data, the legal basis is Article 6 Paragraph 1 Sentence 1 Letter a) GDPR.

If processing is necessary to fulfill a contract or to carry out pre-contractual measures that are carried out on your request, the legal basis is Art. 6 Para. 1 S. 1 lit. b) GDPR.

If processing is necessary to fulfill a legal obligation to which we are subject (e.g. statutory retention requirements), the legal basis is Art. 6 Para. 1 S. 1 lit. c) GDPR.

If processing is necessary to protect the vital interests of the data subject or another natural person, the legal basis is Art. 6 Para. 1 S. 1 lit.d) GDPR.

If processing is necessary to safeguard our interests or the legitimate interests of a third party and if your interests or fundamental rights and freedoms do not outweigh your interests, Article 6 (1) sentence 1 lit.f) GDPR is the legal basis.

Transfer of personal data to third parties and processors

As a matter of principle, we will not pass on any data to third parties without your consent. If this is the case, the transfer takes place on the basis of the aforementioned legal bases, e.g. when transferring data to online payment providers for the fulfillment of a contract or due to a court order or due to a legal obligation to surrender the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights.

We also use contract processors (external service providers e.g. for web hosting our websites and databases) to process your data. If data is passed on to the processors as part of an agreement for order processing, this always takes place in accordance with Art. 28 GDPR. We carefully select our processors, check them regularly and have given us the right to issue instructions with regard to the data. In addition, the processors must have taken suitable technical and organizational measures and comply with the data protection regulations according to BDSG n.F. and DS-GVO.

Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) created a uniform basis for data protection in Europe. Your data will therefore mainly be processed by companies for which the GDPR applies. Should the processing by third party services take place outside the European Union or the European Economic Area, then these must meet the special requirements of Art. 44 ff. GDPR. This means that processing takes place on the basis of special guarantees, such as the establishment of a data protection level that is officially recognized by the EU Commission or compliance with officially recognized special contractual obligations, the so-called “standard contractual clauses”. In the case of US companies, submission to the so-called "Privacy Shield", the data protection agreement between the EU and the USA, fulfills these requirements.

Deletion of data and storage duration

The storage of data can be contradicted free of charge and informally without giving reasons. The objection should be sent by email to info@besthandlingtechnology.com or by post to Best Handling Technology GmbH, Ludwig-Rinn Straße 10, D-35452 Heuchelheim.

The deletion of the data will only be refused if this is necessary for evidence purposes or if it contradicts the statutory retention requirements. This includes, for example, commercial law retention obligations for business letters in accordance with Section 257 (1) HGB (6 years) and tax retention obligations in accordance with Section 147 (1) AO of documents (10 years). When the prescribed retention period expires, your data will be blocked or deleted, unless the storage is still necessary for the conclusion or fulfillment of a contract.

Existence of automated decision-making

We do not use automatic decision-making or profiling.

Provision of our website and creation of log files

If you only use our website for information purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data:

• IP address;

• Internet service provider of the user;

• the date and time of the request;

• browser type;

• language and browser version;

• content of the call;

• time zone;

• Access status / HTTP status code;

• amount of data;

• Websites from which the request came;

• Operating system.

A storage of this data together with other personal data does not take place.

These data serve the purpose of user-friendly, functional and secure delivery of our website to you with functions and content as well as their optimization and statistical analysis.

The legal basis for this is our legitimate interest in data processing according to Art. 6 Para. 1 S.1 lit.f) GDPR, which is also in the above purposes.

For security reasons, we store this data in server log files for a storage period of days. After this period has expired, these are automatically deleted, unless we need to keep them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.

We use so-called cookies when you visit our website. Cookies are small text files that your internet browser stores and saves on your computer. When you visit our website again, these cookies provide information in order to automatically recognize you. The information obtained in this way is used to optimize our web offers technically and economically and to enable you to access our website more easily and securely. When you visit our website, we will inform you about the use of cookies for the aforementioned purposes by means of a reference to our data protection declaration and how you can object to them or prevent their storage (“opt-out”). Our website uses session cookies, persistent cookies and third-party cookies:

• Session cookies: We use so-called cookies to recognize multiple use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our site again, these cookies provide information in order to automatically recognize you. The information obtained in this way is used to optimize our offers and to give you easier access to our site. When you close the browser or log out, the session cookies are deleted.

• Persistent cookies: These are automatically deleted after a specified period, which can differ depending on the cookie. You can delete cookies at any time in the security settings of your browser.

• Cookies from third-party providers (third-party cookies): You can configure your browser settings according to your wishes. B. Reject the acceptance of third-party cookies or all cookies. However, we would like to point out at this point that you may then not be able to use all the functions of this website. Read more about these cookies in the respective data protection declarations for the third party providers.

The legal basis for this processing is Art. 6 Paragraph 1 S. lit. . 6 para. 1 sentence 1 lit.f) GDPR is the legal basis.

Objection and “opt-out”: You can generally prevent cookies from being saved on your hard drive by selecting “do not accept cookies” in your browser settings. However, this can limit the functionality of our offers. You can opt out of third-party cookies for advertising purposes via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de / Preference Management /) contradict.

Processing of contracts

We process inventory data (e.g. company, title / academic degree, names and addresses as well as contact details of users, email), contract data (e.g. services used, names of contact persons) and payment data (e.g. bank details, payment history) for the purpose of fulfilling our contractual obligations (Knowledge of who is a contractual partner; justification, content structure and processing of the contract; checking for plausibility of the data) and services (e.g. contacting customer service) in accordance with Art. 6 Para. 1 S. 1 lit b) GDPR.

This data is generally not passed on to third parties, unless it is necessary to pursue our claims (e.g. handing over to a lawyer for collection) or to fulfill the contract (e.g. handing over the data to payment providers) or there is a legal obligation to do so in accordance with Art . 6 para. 1 sentence 1 lit. c) GDPR.

We can also process the data you provide in order to inform you about other interesting products from our portfolio or to send you emails with technical information.

Photos and sound recordings at events (Art. 6 Para. 1 lit. f EU-DS-GVO)

We take photos and recordings (photos, videos, etc.) at trade fairs and events. We use these for our press work, our own publications (e.g. customer and employee newspapers, brochures, flyers, catalogs, presentations, etc.) and on our website as well as our own social media channels. If you do not wish this, you can object to the use of your personal data for press work at any time. If you object, we will no longer process your data for these purposes. The objection can be made free of charge and informally without giving reasons and should be sent by email to info@besthandlingtechnology.com or by post to Best Handling Technology GmbH, Ludwig-Rinn Straße 10, D-35452 Heuchelheim.

Social networks

On our website you will find links to the social media services of Facebook, YouTube, LinkedIn and Xing. You can recognize links to the websites of the social media services by the respective company logo.

We maintain profiles or fan pages in social media in order to communicate with the users connected and registered there and to provide information about our products, offers and services. The US providers are certified according to the so-called Privacy Shield and are therefore obliged to comply with European data protection. When you use and call up our profile in the respective network, the respective data protection information and terms of use of the respective network apply.

We process the data you send us via these networks in order to communicate with you and to answer your messages there.

The legal basis for the processing of personal data is our legitimate interest in communication with users and our external presentation for the purpose of advertising in accordance with Art. 6 Para. 1 S. 1 lit.f) GDPR. Insofar as you have given the person responsible for the social network your consent to the processing of your personal data, the legal basis is Art. 6 Para. 1 S. 1 lit. a) and Art. 7 GDPR.

Please note that we have no influence on the scope, type and purpose of data processing by the provider of the social media service. You can find more information about the use of your data by the social media services integrated on our website in the data protection guidelines of the respective social media services.

The data protection notices, information options and objection options (opt-out) of the respective networks can be found here:

• Facebook (Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland) data protection declaration: https://www.facebook.com/about/privacy/, opt-out: https: //www.facebook .com / settings? tab = ads and http://www.youronlinechoices.com, Privacy Shield: https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

• Google+ (Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA) - Privacy Policy: https://policies.google.com/privacy, Opt-Out: https://adssettings.google.com/authenticated, Privacy Shield : https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

• XING (XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany) - data protection declaration / opt-out: https://privacy.xing.com/de/datenschutzerklaerung.

• LinkedIn (LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland) - data protection declaration: https://www.linkedin.com/legal/privacy-policy, cookie policy and opt-out: https: //www.linkedin .com / legal / cookie-policy, Privacy Shield of the US company LinkedIn Inc .: https://www.privacyshield.gov/participant?id=a2zt0000000L0UZAA0&status=Active.

YouTube videos

We have embedded YouTube videos from youtube.com on our website using the embedded function so that they can be accessed directly on our website. YouTube belongs to Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA, EU branch: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland. We have integrated the videos in the so-called "extended data protection mode" without cookies being used to record usage behavior in order to personalize the video playback. Instead, the video recommendations are based on the video currently being played. Videos played in an embedded player in enhanced privacy mode do not affect which videos are recommended to you on YouTube. When you start a video (click on the video), YouTube receives the information that you have accessed the corresponding subpage of our website. The data obtained will be transferred to the USA and stored there. This also takes place without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not want this, you have to log out of your Google account. Google creates user profiles from such data and uses this data for the purpose of advertising, market research or the optimization of its websites.

The legal basis for this is our legitimate interest in data processing according to Art. 6 Para. 1 S.1 lit.f) GDPR, which is also in the above purposes.

You have the right to object to the creation of user profiles by Google. Therefore, please contact Google directly using the data protection declaration below. You can make an opt-out objection with regard to the advertising cookies here in your Google account:

https://adssettings.google.com/authenticated.

You can find more information on the use of Google cookies in the YouTube Terms of Use at https://www.youtube.com/t/terms and in the Google Advertising Privacy Policy at https://policies.google.com/technologies/ads and their advertising technologies, storage duration, anonymization, location data, functionality and your rights. General data protection declaration from Google: https://policies.google.com/privacy.

Google is certified according to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework) and is therefore obliged to comply with European data protection law.

Google Maps

We have maps from "Google Maps" on our website (Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA, EU branch: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland) integrated. This enables us to display the location of addresses and directions directly on our website in interactive maps and enable you to use this tool.

When you visit our website, where Google Maps is integrated, a connection to the Google servers in the USA is established. Your IP and location can be transmitted to Google. In addition, Google receives the information that you have accessed the corresponding page. This also takes place without a user account with Google. If you are logged into your Google account, Google can assign the above data to your account. If you do not want this, you have to log out of your Google account. Google creates user profiles from such data and uses this data for the purpose of advertising, market research or the optimization of its websites.

The legal basis for this is our legitimate interest in data processing according to Art. 6 Para. 1 S.1 lit.f) GDPR, which is also in the above purposes.

https://adssettings.google.com/authenticated.

In the terms of use of Google Maps at https://www.google.com/intl/de_de/help/terms_maps.html and in the privacy policy for advertising from Google at https://policies.google.com/technologies/ads Further information on the use of Google cookies and their advertising technologies, storage duration, anonymization, location data, functionality and your rights. General data protection declaration from Google: https://policies.google.com/privacy.

Google is certified according to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework) and is therefore obliged to comply with European data protection law.

Analysis tools and advertising

This website uses the "Google Analytics" service offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze website usage by users. The service uses "cookies" - text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there.

IP anonymization is used on this website. The IP address of the user is shortened within the member states of the EU and the European Economic Area. This shortening eliminates the personal reference to your IP address. As part of the contract data agreement, which the website operators have concluded with Google Inc., Google Inc. uses the information collected to compile an evaluation of website usage and website activity and provides services related to internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not allow cookies.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

You can find more information on data usage by Google Inc. here: https://support.google.com/analytics/answer/6004245?hl=de

This website uses "Google AdWords". AdWords is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”).

We use so-called conversion tracking as part of Google AdWords. If you click on an ad placed by Google, a conversion tracking cookie is set. Cookies are small text files that the Internet browser stores on the user's computer. These cookies lose their validity after 30 days and are not used to personally identify users. If the user visits certain pages on this website and the cookie has not yet expired, we and Google can see that the user clicked on the ad and was redirected to this page.

Every Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. The customers find out the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information with which users can be personally identified. If you do not want to participate in tracking, you can object to this use by easily deactivating the Google conversion tracking cookie in your internet browser under user settings. You will then not be included in the conversion tracking statistics.

The storage of “conversion cookies” and the use of this tracking tool are based on Art. 6 Paragraph 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

You can find more information on Google AdWords and Google Conversion Tracking in Google's data protection provisions: https://policies.google.com/privacy?hl=de.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

We also use the so-called remarketing function when using the Google AdWords service. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google Display Network (on Google itself, so-called "Google Ads" or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g. which offers the user was interested in, in order to be able to show users targeted advertising on other pages even after visiting our website. For this purpose, Google stores a number in the browsers of users who visit certain Google services or websites in the Google Display Network. This number, known as a “cookie”, records the visits of these users. This number is used to uniquely identify a web browser on a specific computer and not to identify a person, personal data is not stored.

You can deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://www.google.com/settings/ads/plugin. You can find more information on Google Remarketing and Google's data protection declaration at: https://www.google.com/privacy/ads/.

This website uses the Google Tag Manager. This service allows website tags to be managed via an interface. The Google Tag Manager itself does not set cookies, only tags and does not collect any personal data. The service triggers other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in effect for all tracking tags that are implemented with the Google Tag Manager.

Rights of the data subject

1. Objection or revocation against the processing of your data

Insofar as the processing is based on your consent in accordance with Art. 6 Paragraph 1 Sentence 1 lit. a), Art. 7 GDPR, you have the right to revoke your consent at any time. This does not affect the legality of the processing carried out on the basis of the consent up to the point of revocation.

Insofar as we base the processing of your personal data on the balancing of interests in accordance with Art. 6 Para. 1 S. 1 lit. f) GDPR, you can object to the processing. This is the case, in particular, if the processing is not required to fulfill a contract with you, which we describe in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or show you our compelling reasons worthy of protection, on the basis of which we will continue the processing.

You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise your right of objection free of charge. You can inform us about your objection to advertising under the following contact details:

Best Handling Technology GmbH

Ludwig-Rinn-Strasse 10

D - 35452 Heuchelheim

Managing director Mr. Winfried Kaiser

Tel .: + 49 (0) 641 132 70 863

Fax: + 49 (0) 641 132 70 865

Email: winfried.kaiser@besthandlingtechnology.com

www.besthandlingtechnology.com

2. Right to information

You have the right to request confirmation from us as to whether personal data relating to you is being processed. If this is the case, you have the right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless it was collected directly from you.

3. Right to rectification

You have the right to correct incorrect data or to complete correct data in accordance with Art. 16 GDPR.

4. Right to cancellation

You have the right to have your data stored by us deleted in accordance with Art. 17 GDPR, unless this is contrary to statutory or contractual retention periods or other statutory obligations or rights to further storage.

5. Right to Restriction

You have the right to request a restriction on the processing of your personal data if one of the requirements in Art. 18 Para. 1 lit. a) to d) GDPR is met:

• If you dispute the accuracy of the personal data concerning you for a period of time that enables the person responsible to check the accuracy of the personal data;

• the processing is unlawful and you refuse to delete the personal data and instead request that the use of the personal data be restricted;

• the person responsible no longer needs the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

• if you have objected to the processing in accordance with Art. 21 Paragraph 1 GDPR and it has not yet been determined whether the legitimate reasons of the person responsible outweigh your reasons.

6. Right to data portability

You have the right to data portability in accordance with Art. 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, common and machine-readable format or you can request that it be transmitted to another person responsible.

7. Right to Complain

You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority in particular in the member state of your place of residence, your place of work or the place of the alleged violation.

Data security

In order to protect all personal data that is transmitted to us and to ensure that we and our external service providers comply with data protection regulations, we have taken suitable technical and organizational security measures. Therefore, among other things, all data between your browser and our server is encrypted via a secure SSL connection.

Status: 03.08.2021

Privacy policy - Best Handling Technology GmbH

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